So... this is rather interesting. I purchased yarn of specific colors to do an art project for an auction a local arts center holds annually. I went straight to the source, Yarnspirations, instead of through amazon. Order went through.

Order did say they were experiencing a high volume and would be 5-7 days later, possibly. OK. I get an email after that saying still high volume, delayed. Another some time after that. I realize it's a week after the last one and I am a MONTH behind getting started on this project. You have 2 months to create, and they all have to be submitted on one particular day. So I order yarn elsewhere and email Yarnspirations that I'm frustrated, behind, and I just want a refund.

I get an email that I've been refunded, they did apologize, but get this. "however we are unable to stop the order from shipping. We hope when the order is received you are able to enjoy the products or gift them to others."

I mean, that's nice, it's fortunate they're colors I'll actually use for myself... But this giant company has so little control over shipping? Big names, too, like Aunt Lydia’s, Bernat, Caron, Coats & Clark, Lily Sugar'n Cream, Patons, Phentex, Red Heart, and Anchor. Seems odd they can't cancel one little order, which makes me think it may have just shipped and someone forgot to send the "it shipped" email. Oh well. We'll see when/if it ever arrives. At least they were quite nice about the whole thing. And my other supplies come Monday, so I can still get the project done.