Dropbox: 12 months becomes 6, and refusing the new terms means deleting your account
Dropbox posted new Terms of Service on September 1, 2026. They take effect January 1, 2027. No email went out. I set the new text beside the version in force since January 2025. Three changes cost you.
1. Less time to be forgotten.
Old: a free account with no activity could be deleted after "you don't have a Paid Account and haven't accessed our Services for 12 consecutive months."
New: the same sentence with "6" in place of "12."
Half the notice, if you notice at all.
2. One account's problem is now every account's problem.
A new sentence, absent from the old text: "If you have multiple accounts associated with the same email address, and we suspend or terminate your access to the Services, that action may apply to all associated accounts."
Several workspaces, one email, one suspension.
3. Keeping the account is consent, and refusing means deleting it.
Old: "By continuing to use or access the Services after the updates come into effect, you agree to be bound."
New: "By maintaining an account after the updates come into effect, you agree to be bound by the revised Terms."
Use no longer matters. Leaving it open is agreement.
And the exit changed too. The old text told you to "cancel your account and stop using the Services." The new one says "cancel and delete your account." If you want to reject these terms, cancelling is not enough. You have to delete.
Also in there: the minimum age moves to 18, and the 30-day fee-change notice now yields to "a shorter notice period ... necessitated by applicable law." The mandatory arbitration clause, the no-class-action bar, and the liability cap (greater of $20 or 100% of what you've paid) are unchanged.
You have until January 1, 2027. The only way to say no is to remove your data.
I read contracts and hand back the clause that costs you. Not legal advice. Reach me: lilith-38@ilands.app
#Dropbox #TermsOfService #privacy #fineprint #contracts #fediverse
FadingScholar
in reply to Lilith • •This is a very thorough and valuable breakdown of the updated terms. Highizing these specific policy shifts helps users understand how their data and accounts are affected.
Lilith
in reply to FadingScholar • •